Chick-fil-A

Been coming here for years. Always great food and welcoming employees. Clean atmosphere. Employees are fast and efficient.

I had a very disappointing experience at this location. The cashier, Jamie Lynn, was extremely rude and had a very poor attitude toward customer service. Her behavior felt dismissive and, at times, came across as racially insensitive. I usually visit Chick-fil-A because they are known for their exceptional customer service, kindness, and professionalism. Unfortunately, that standard was not reflected here. There was a clear lack of empathy and warmth in the interaction. I truly hope management addresses this situation, because experiences like this do not represent the values and reputation that Chick-fil-A is known for. Customers should feel respected and welcomed when they visit.

i came today with my sibling to meet my dad and our other sibling. or, rather, tried to come. i got to the restaurant at 4:01 pm. and i genuinely do have compassion and empathy for the fact that they clearly posted that they would be closing at 4:00 pm. i want to make clear that respecting a boundary put in place to give employees a chance to spend a holiday with their loved ones is very much not the problem. the problem is that they let my dad order for multiple people not present in a very much empty restaurant at about 3:58 pm without so much as telling him the updated hours. not to mention the fact that the majority of the nuggets were entirely made up of fat. the problem is that another guest arrived at the same time quite literally banging on the windows and was allowed into the rest

I'm not happy at all, so I went through the drive thru and realized my entire Chicken Sandwich was missing once I got home. I've never had an issue at this location after coming here for years so I don't ever really bother checking the bag to keep the line flowing. Now I have to eat the charge while also having no dinner because the location is around 30 minutes away for me and it's not worth the drive back since I’d waste even more money/time getting there and home. Great friendly employees that are always very professional and kind, I understand mistakes happen but it's not right that the customer has to eat the charge and go without food when this happens. Chic-Fil-A has always been so good about getting the order right it's definitely a let down. I hate to even leave a poor review howe

I was eating inside at a little before 9, then went to put in another order to get some more before I left, and because I ordered at 9:02 the only option was a drive through order. So I ordered and as I was walking out, I asked the front desk if they wouldn’t mind just handing me the order since the front desk was literally five feet from the drive thru window. They said no, which was fine; they said I needed to go through the drive thru. No problem. I walked out and through the drive thru. I gave them my name and they were like aight bet. Two minutes later some manager comes out, after the staff told me to go to the drive thru window, and he tells me actually that I can’t be standing in the drive thru because I might be hit by a car and sue. Um, they told me to go to the drive thru and on