Chick-fil-A

Frankfort, IL · Fast food restaurant

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Frankfort
#24
of 53 restaurants
City Percentile
21%
rating percentile
Address
Chick-fil-A, 20091 LaGrange Rd, Frankfort, IL 60423
Phone
(779) 216-8550
Website
www.chick-fil-a.com/locations/il/frankfort-il?utm_source=google&utm_medium=gmb
Status
Closed · Opens 6:30 AM

Chick-fil-A is a restaurant located in Frankfort, IL. It is one of 53 restaurants listed in Frankfort. Its 3.7-star rating is slightly below the Frankfort city average of 4.3 stars. There are 10 photos associated with this location.

About Chick-fil-A

Welcome to your Frankfort Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken... More

Hours

Saturday6 AM–10 PM
SundayClosed
Monday6 AM–10 PM
Tuesday6 AM–10 PM
Wednesday6 AM–10 PM
Thursday6 AM–10 PM
Friday6 AM–10 PM

Customer Reviews

★★☆☆☆ 2.0 Amanda Racz · Dec 2025

This location is definitely one of the worst ones. Having one of these five minutes down the road made me very excited as I grew up eating Chick-fil-A in the south. Every time I come to this location, they forget something I order or you pull up to place an order and there’s no menu available and they expect you to just know everything in the menu. Today I had my cashier rushed me as soon as I would try to say something I wanted within seconds - not even a second she’s rushing me off with “Anything else?” After each item. I don’t like that. This is not the Chick-fil-A. I grew up with. This is a very disappointing location. I would say management definitely needs to retrain the staff on what Chick-fil-A standards are. Cause you’re definitely not hitting them here.

★★☆☆☆ 2.0 gayla · Jan 2026

Something just seems off with this location. I’ve tried it numerous times as it’s the closest to my house but the food has a strange “fried “ taste to it Today even the milkshake is off. Will continue my drive to Orland as their flavor is consistently good

★★★☆☆ 3.0 Niki Fleischman · Oct 2025

Great CFA with two consistent issues: drive-thru orders are always served before mobile app orders, even when the drive-thru order was placed after a mobile orderer has checked in and has been waiting. Another issue is that, frequently, we have ordered just drinks at the drive-thru and have sat there for 5+ minutes waiting as all the other orders are filled. It takes too long for them to realize that the drinks are ready to go and are not waiting on food.

★☆☆☆☆ 1.0 J T · Oct 2025

I was giving this Chick-fil-A the benefit of the doubt for awhile with being new. But their mobile ordering is “advanced as faster” but it’s not at all. I waited for awhile and the car in the regular lane that came at the exact same time as me got their food and left before I got mine. They also always forget to give you silverware even though it’s on the app to add it in.

★★★★★ 5.0 Laura · Apr 2025

Had to completely modify my review. This location is coming up on their one year opening in a few months and they have been a staple for us! My membership status has climbed (and keeps climbing) having a Chick-fil-A so close to us. The food from this location is always hot and delicious! The breakfast scrambler burrito is my ultimate favorite (like super obsessed over it!). There is never one complaint from anyone in our house when I close our kitchen and opt to serve this for breakfast or dinner instead! The location has decent/appropriate timing, if there is an event or if they happen to be short staffed (it happens everywhere) then wait times could be longer but it is worth the wait, and your food will be hot and fresh, not to mention the employees are doing their best! The staff is

Accessibility & Amenities

✓ Outdoor Seating ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Coffee ✓ Healthy Options ✓ Quick Bite

Services

Fast food restaurantBreakfast restaurantCatererChicken restaurantDelivery serviceFamily restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.