Chick-fil-A

Danbury, CT · Fast food restaurant

Rating
4.4/5
★★★★☆ 4.4
Reviews
20
Rank in Danbury
#83
of 285 restaurants
City Percentile
52%
rating percentile
Address
Chick-fil-A, 7 Backus Ave, Danbury, CT 06810
Phone
(203) 796-1037
Website
www.chick-fil-a.com/locations/ct/danbury-fair-mall?utm_source=google&utm_medium=gmb
Status
Closed · Opens 10 AM

Chick-fil-A is a restaurant located in Danbury, CT. It is one of 285 restaurants listed in Danbury. Its 4.4-star rating is above the Danbury city average of 4.2 stars. There are 10 photos associated with this location.

About Chick-fil-A

Welcome to your Danbury Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken... More

Hours

Friday10 AM–9 PM

Customer Reviews

★★★★★ 5.0 Frank Sustad · Jun 2025

Very quick service, staff is very friendly and easy to talk with, food was excellent, I ordered the spicy chicken sandwich combo for myself and a regular chicken sandwich combo for my wife. You need to ask for the additional toppings like the lettuce and tomato for an additional 20 cents each plus the mayonnaise which was no charge for.

★★★★☆ 4.0 Five-Star Fred · Apr 2025

A review for Chick-fil-A? "My pleasure"! No drive-thru delays here - might be a line though, but it moves quick Always worth the wait 😁 I inhaled the new BBQ bacon chicken sandwich, spicy. A nice new menu item, definitely recommended! Staff is fantastic, as always.

★★☆☆☆ 2.0 Vasili Foundoukis · Feb 2025

The staff at this Chick-fil-A is incredibly kind and welcoming! The employees were so nice, and even the supervisor was very friendly and helpful. However, the wait time was much longer than expected—I felt like I was waiting forever. I understand that sometimes things get busy, but it definitely seemed slower than usual. Also, one of my fries was green, which was a little concerning. I really appreciate the great customer service, but I hope they can work on speeding things up a bit in the future!

★☆☆☆☆ 1.0 Sean Kulhawik · Jan 2026

Three times I've placed orders on the App only for them to never accept or start the order even after I had parked in the parking lot. Definitely not as good as it used to be. Management clearly isn't pulling it's weight.

★★★★☆ 4.0 Carly Zane · Aug 2025

This location is a 20 minute drive from my house but we still make it multiple times per week for the deliciousness. I gave the atmosphere lower stars because they are in the middle of a busy food court. But there are usually plenty of good, clean tables near the pickup area. Ordering ahead saves plenty of time but I do recommend always double checking your order. It's a busy location and mistakes do get made often. I have taken home incomplete orders several times before initiating the double check rule. But the staff is always on the ball, always polite, always generous, and almost always efficient.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Fast food restaurantBreakfast restaurantCatererChicken restaurantDelivery serviceFamily restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.