Chick-fil-A

We absolutely LOVE CFA!! I've been a loyal Signature member for several years now, use the Mobile Order most of the time, and have earned almost 130K rewards points in 6 years. However, this CFA has gone downhill lately. Our order is either wrong or is missing items, so I have to double check everything before I drive off. Also, their portion sizes for the big salads have drastically decreased. For my Cobb Salad tonight, I got a tiny pinch of cheese with only 4 grilled nuggets. I'm so glad I ordered a separate 8 ct of grilled nuggets. The lettuce portions have also been cut in half. I understand each CFA across counties and states will all be different, but there are many others across this state and other states that FILL up the salad almost stuffed. The portion for the salads at this loc

We come here pretty often and most of the time our order is incorrect. We are usually either missing part of our order or the whole order will be someone else’s. Today, we received someone else’s order through curbside but didn’t notice until we got home. When we called, they said we would need to bring the order back to receive our correct order but they could not issue a refund. We went through the app and we were only able to receive a “reward” for part of our order. We will not be returning as the customer service at this location has gone downhill completely.

I’m really disappointed with my experience at this Chick-fil-A location tonight. I placed an online order based on the posted closing time of 10:00 PM. I then drove 30 minutes to pick it up, only to arrive and find the restaurant already closed an hour early. What makes this even more frustrating is that this isn’t the first time this has happened. If the store is going to close early, the hours need to be updated in the app and online, and online ordering should be turned off ahead of time so customers aren’t wasting time, gas, and effort driving out for an order they can’t even pick up. I normally expect better organization and consistency from Chick-fil-A, which is why this was so disappointing. I’m hoping management can address this and improve communication around closing times, becau

The chicken was good, but the buns are cheap. I shouldn't have pieces of the bread stuck all to my hands every time I touch it. Staff was friendly when speaking, but they do seem to rush and keep things moving. If i wanted faster service with a quick exchange i would have used the drive through.

The best CFA I’ve probably ever been to. Service was impecable, everyone was very attentive. The chicken soup was fantastic. The trays were spread out beautifully. Management and everyone else has put in so much care to operate the location as well as they did. I will definitely be back.