Chick-fil-A

I've had 2 terrible experiences there in the last week. The first I ordered a #1 meal at 10:14am and they made me pull up and wait. I received my meal at 10:29am and upon looking they gave me the #1 lunch meal when I wanted #1 breakfast. I quickly pull around and the lady apologizes and tells me to go to the window and let them know. I pull around at 10:31am and they all act confused and say it's no longer breakfast so they cannot give me hashbrowns or a chicken biscuit (1 minute late...?). I requested a refund which they gave me. If I had worked there I would have given the customer the correct order even at 1 minute past breakfast ending since it was our fault they did not get the correct order. The second visit I had a free Chick Fil A sandwich gift card. Upon ordering I asked the work

Always love going here for lunch just make sure that the workers taking your order hears you. I had ordered 2 #1meals and the grilled chicken deluxe meal, and by mistake I got 3 # meals 1 being a deluxe instead. Not a huge deal for most just at the time I couldnt eat fried foods.

This is the nastiest Chick-fil-A we have ever been in. My feet slid on the floor, the tables were in desperate need of a good wiping off and there was ketchup all over one of the stools and table leg. My bread fell apart as if it had been frozen and thawed and had been around a while. Absolutely disappointed and will never come here again.

It was extremely packed especially the drive-thru every time this was the first time I had ever been me and my daughter to Chick-fil-A the cashier lady was was the nicest person to think I've ever met in my life the weight on the food was not long at all even though they were extremely packed we set up the window and watched the four people directing and taking orders through the two lines of drive throughs. And they all seemed extremely happy and nice everybody in that store that works there seemed extremely happy never a stop of people coming there to eat it was pretty awesome. But if you're in the Drive-Thru be ready to be at the bottom of the hill coming up to be in the line if you can get a parking space go inside

Very crowded. Drive thru lines are ridiculous. Just to get on the parking lot took 5 minutes. Went in instead of braving the drive thru. Even that took 10-12 minutes to get food. Speaking of, food was meh this time around. Ashland Chick-fil-A is better in all regards. To the owners ... It would make a lot of sense to build a Burlington -South Point location. MANY potential vacant lots - one directly across from Guthrie's. With the amount of traffic and business you see, it would be a sound financial investment!