Cheddar's Scratch Kitchen

I ordered the chicken and shrimp, and unfortunately both were overcooked the first time around. The shrimp was a bit tough, and the chicken was dry. However, I do want to point out that the manager handled the situation professionally — they came to my table, listened to my concerns, and had the kitchen remake the dish. I appreciated the effort and the customer service. The second plate was an improvement, but still not quite where it should be. Overall, the service stood out more than the food this visit. I’m hoping next time the meal matches the level of hospitality, because the staff definitely tried to make things right.

Thoroughly enjoyed everything about the restaurant. Food was delicious, staffs hospitality and their service was excellent and cleanliness, taste and items selection was great including the price. I personally had ordered chicken fry and shrimp beer batter fry, it was a great choice. We enjoyed our time and enjoyed our meals there. 4 stars is high bar for my rating so don't worry, between 4-5 to me is there is always a room for restaurants to improve in any area and I'm sure Cheddar's is always striving to offer best to its loyal customers. Regardless, everything was great.

From the moment we hit the door it was amazing our waitress Katie was amazing. She was engaged with us and for our first time here she was a breath of fresh air. Then the manager Amanda was a great aspect of this location. She came by the table to introduce herself and was polite and engaged with her guest as well. Me and husband wish one was in Virginia where we from. Great job and keep it up. We will be back to visit.

I recently visited Chadders Scratch Kitchen during the lunch hour and had a mixed experience. Upon arrival, I was warmly greeted by Cheyenne, who was energetic, upbeat, and made me feel genuinely welcome. She kindly asked where I would prefer to sit and escorted me to an available table. However, upon reaching the table, the server in that section, Madison, was noticeably unwelcoming. Rather than offering a polite explanation, she seemed to dismiss my presence and requested that I be seated elsewhere. As a solo diner, this interaction felt uncomfortable and unnecessarily exclusionary. I ultimately chose to sit in the bar area instead. The server in the bar area was doing her best under what appeared to be a busy lunch rush, but it was clear she needed assistance — assistance that unfortu

Hostess came out to open the door for us giving us a friendly greeting. She asked if we wanted a booth or table and seated us immediately. We were there for an early lunch to avoid the main lunch crowd. The hostess also ended up being our server. That did not affect our service at all. We opted for lunch specials. My husband had the chicken pot pie and I had a grilled white fish. The options for mine was either blackened or with lemon pepper. I asked for no seasoning at all. I was pleasantly surprised to get the fish with no seasoning. My sides were Idaho mashed potatoes, white gravy on the side and baby carrots. My husband had a side salad with his. Coffee for him and unsweetened tea for me. The pace of the meal was perfect. The food tasted great. My potatoes and carrots were not quite a