Charleys Cheesesteaks

I love the food here and always have, but I am dying to know why during my visit I saw the lady who took my order, also cooked my food. I thought “Surely a big chain located in the mall can afford to adequately staff their establishment” then I heard 2 employees in the back, who conveniently came out once the work was done, on their phones. Shame on management for allowing this to happen, I asked for the ladies name before I left to give her some recognition for busting her ass doing 2 jobs, I guarantee she’s not getting paid to do both! Shout out to Helena for being a great employee! I hope she get the recognition she deserves.

the women who took my order. her name is Mackenzie, was not only rude to me. But every customer before me as well. not welcoming at all and very disrespectful. I’ve only eaten here once before this.. definitely a bad experience here.

Love this place, Charleys in particular never fails to impress. Helena the cashier at the Charleys makes our entire experience so enjoyable, always happy and constantly pleasing customers in an efficient and her service exceeds expectations, excellent customer service with a lovely smile!!!! Thank you to this establishment for providing perfection everytime!!!! Never leave!!!

Pretty tasty subs. There is a good deal for a small Chicken Philly and Fries for 5 bucks. This location seems to be pretty good about offering free samples of the subs too.

UPDATE: ABSOLUTELY DISAPPOINTING! The absolute BEST Philly Cheesesteaks{& Chicken Cheesesteaks} EVER!! I'm a Philly Chik and hubby is a LI guy and we're always wary when a restaurant claims that they make "true/authentic" Philly or Philly~style Cheesesteaks. Charley's Cheesesteaks actually SURPRISED us!! Just WISH that when you order thru DD that DD stopped with the added charges..it's quite upsetting when you are told one price and then SURPRISE it's HIGHER!! I will DEFINITELY be taking that up with DD for sure!! Oh BTW..pretty pls allow "notes~directions"..For example I LUV my onions burnt..reminds me of when my Dad cooked Home~made Philly Cheesesteaks, also pls take out the inside of the rolls..this allows your Steak & fixins to be a little more secure in the hoagie roll, tomatoes & m