Carmen's Ice Cream Parlor, Paleteria y Neveria, Helados y Mantecados

Winter Haven, FL · Ice cream shop

Rating
4.8/5
★★★★★ 4.8
Reviews
20
Rank in Winter Haven
#14
of 293 restaurants
City Percentile
82%
rating percentile
Address
Carmen's Ice Cream Parlor, Paleteria y Neveria, Helados y Mantecados, 922 Spring Lake Plaza, Winter Haven, FL 33881
Status
Closed · Opens 1:30 PM

Carmen's Ice Cream Parlor, Paleteria y Neveria, Helados y Mantecados is a restaurant located in Winter Haven, FL. It is one of 293 restaurants listed in Winter Haven. Its 4.8-star rating is above the Winter Haven city average of 4.3 stars. It ranks #14 of 293 restaurants in Winter Haven. There are 10 photos associated with this location.

Hours

Friday1 PM–8 PM

Customer Reviews

★★★★☆ 4.0 David Hodge · Feb 2026

This venue was ok… tucked back into an old empty plaza. Customer service was great! I got to visit with Carmen for a few minutes and hear her story… if you are in the area you have to stop by, what a great story of motivation! As an Ice Cream Expert that travels the country looking for good ice cream I can say the flavors were unique. Some of the flavors were a little icy so it threw the creaminess off. Mamey was very good and balanced well. Strawberry Cheesecake was really good! The waffle cone was good and had a great taste! Some of the cone was super hard (most was right on). Great job! Keep making smiles with America’s favorite !

★★★★★ 5.0 Jim Willis · Jan 2026

This is the best local spot for ice cream — cozy, clean, and welcoming. I really love coming here and encourage everyone to support them. My boys always go for the chocolate, while I struggle to choose from all the delicious flavors they offer. The staff is always friendly and attentive, making the experience even better. The portions are generous, and everything tastes fresh and high-quality. It’s a perfect place to treat yourself or bring the family for a sweet outing.

★★★★★ 5.0 Heather Davis · Feb 2024

This place was awesome! Highly recommended! The pine nut, coconut, avocado, sweet corn, mango chili, pecan, sorbets, chocolate, vanilla, Oreo were all awesome 😁 the ice cream is home made and the store is super clean. We didn’t have room for the popsicles but they looked amazing. Friendly and accommodating of our large family visit toward the end of the night.

★★★★★ 5.0 Jennifer Santiago-Cruz · Dec 2023

IN LOVE 😍 with this place. A good variety of flavors made by Carmen. There are flavors I have never tasted before, and I can't wait to come back. A happy atmosphere with very kind service. We need to support places like this!

★★★★★ 5.0 Miguel Aguirre · Nov 2025

Excellent service and the ice cream flavors are good!!!!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Ice cream shop

Top Restaurants in Winter Haven

NameRatingReviews
Cypress Nutrition★★★★★ 5.020 reviews
Kokomo's Cafe★★★★★ 5.020 reviews
D.Del Vecchio Coffee & Empanadas & Tequeños★★★★★ 5.020 reviews
Nora B's Ice Cream★★★★★ 5.020 reviews
Pita-Pie Cafe★★★★★ 4.920 reviews
Cultura Protein Bar★★★★★ 4.920 reviews
Conner & Associates LLC★★★★★ 4.920 reviews
Cain's Snowballs★★★★★ 4.920 reviews
Lola's Xstreem Ice Kreme★★★★★ 4.920 reviews
Saincere Cuisine LLC★★★★★ 5.017 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.