Caribou Coffee

Ordered an XL Hot Mocha from the drive-thru. Got going down the road and noticed I could not get a sip like from a full drink. Pulled over to take a look and found that the drink wasn't nearly filled up as there was at least 1.5 inches of room on top. This much after whipped cream had melted (see photo 1) . Turned around and went back and explained the matter, to which they offered me another. The second one likewise was not filled, as there was at least 1 inch of room on the top. Again after whipped cream had melted (see photo 2). Service was good, but I just think that if I order an XL (and leave a tip in addition), it should be nearly filled up with just a little whip on top. The photos illustrate the drinks before I ever took a sip from either.

I gave this caribou a 5 star rating for doing what was right when the order was not correct! The manager is extremely friendly and efficient when he realized our order was in correct! For this we will be coming to buy our drinks here when coming through 94 to the twin cities!

Their food was fine, Godiva was wonderful, but unfortunately two times I ordered a breakfast bowl and didn't get a utensil with it. I'm now on my way to the airport staring at my food.

Tried this one for the first time. Friendly staff. My drink was fine. But my breakfast sandwich was the worst I've ever had, uneditable bagel breakfast sandwich. Bagel was extremely chewy and hurt my teeth to the point I ended up having to throw it away. Won't bother going back.

Got a big box of coffee to go. Included all the stuff I needed (cream, sugar, cups, lids, stir sticks). Person who served me was very helpful and friendly.