Captain D's

I ordered a two piece fish and fries and got wayyyy more crumbs than anything on the plate. The fries were cold and not edible. DO NOT GO HERE UNLESS YOU GET FOOD POISONING AFTER WAITING 20 mins!!!!

I’ve been coming to Captain D’s on and off for years, and I don’t know what changed, but the fish just isn’t the same anymore. It used to have that light, crispy coating and a clean, flaky texture inside. Lately, it tastes different—almost like the recipe or the oil has changed. The flavor is a little off, and the texture feels heavier than it used to. The staff was polite enough and the place looked reasonably clean, so I’m giving it two stars instead of one. But the main reason I go to Captain D’s is for the fish, and it just doesn’t hit the way it used to. I’m hoping they get back to that old quality, because that’s what kept me coming in the first place.

My wife pulls up to order at the drive thru. After a long day at work handling children, this should have been easy. She orders, then is told it will be 20+ minutes until it's ready. After what ended up being about 30 minutes, she gets the order and apparently observed an employee verify that it was correct. Instead of holding the line up any more, she felt confident that it was correct and drove home (mistake). Upon arrival at home, on the oakbrook side of Summerville, we removed our dinner from the carry out bag. She ordered 2 deluxe seafood platters with the added sides, and an extra order of shrimp. My dinner was complete but her's was missing 2 crabs and the shrimp. Somehow I also ended up having 3 fish sticks, because that's about what they are now days, and she had 2. Is it worth th

2 customers sitting inside restaurant so they r not slammed busy inside. Im still sitting in drive through 25 minutes now. I should have known better. This place is always so slow. Ive moved 3 car spaces in this length of time and one space is because one car drive off. One car took almost 15 min to move up and the other car moved about 5 min after I pulled in. And i still have not ordered. If I wasn't sent to get this id leave. We will see what happens when I finally get to order. . Nevermind im leaving. This car has been sitting at speaker for 10 minutes and havent even ordered. The car in front of them is at the window. Wow!

Just don’t order from here until if/when they can get their stuff together. Our order was supposed to be ready at 1:49pm. My husband arrived at 1:46pm and did not get any food until about 2:40. Almost an hour AFTER our food was supposed to be ready. They evidently made the wrong meal but instead of just dropping some chicken tenders for us to make it right, they tore our meal apart to fix all the other meals they had messed up and made us wait for them to re-make our entire order. While my husband was there waiting, he witnessed a delivery driver return a meal because they sent the wrong meal to a customer’s house and the customer sent it back. They tried to turn around and send that same food with another driver to another house! It’s obvious this location has some serious staffing and/or