Captain D's

We completed an online order, I do not eat seafood but like the chicken. My husband likes the seafood and gets a sampler platter. When he picked up the order he said the comment was made that they don't substitute chicken on the platter. He waited a very long time for an order they had 20 mins to prepare, And the online order said 11 mins. When he got home, my meal was entirely replaced with fish, which I don't eat. When we tried to call them no one will answer the phone. Horrible experience

Shrinkflation is real. This week our Mac & Cheese and broccoli looked like they didn't want to cook more food so we got small portion sizes. I would say it's a first time, but we've received pieces of fish where one was literally half a piece, opened another container and the same thing. As if they were one piece short and broke it in half to get the order out the door. Maybe they got in trouble for making servings look like the menu or commercials? Not sure. Frustrating.

This is the second time in a row that Captain D's has disappointed me. I ordered a fish & chicken meal w/ green beans, mac & cheese + breadstick then an order of stuffed crab & a small drink....a whopping $22.59 w/ the portions not even being large enough to have fed a toddler. 👀 Smdh. It'll definitely be some time before I spend any more of my money here. *refer to photo.

I went to the drive thru this afternoon in festus mo and ordered 3 meals plus order of clams, one order was the grilled white fish with baked potato and corn on the cob, there was literally 2 spoons full of rice with the fish and the fish tasted like bad grease, the baked potato was completely brown on the inside and smalled horrible, the corn was decent but the clams were like mush....the other 2 meals tasted like bad grease. Not only did I spend $40 bucks the meal was a complete disaster not to mention i waited at the speaker for 5 minutes and the window for 20 minutes. Very disappointed captian d's

The two girls at the register at about 6 pm on Friday Jan 30th were so extremely rude and hatful. Pretty sure the girl gave me a messed up potato on purpose. You really should check who you have on your team. Extremely disappointed in my service and quality of food. Yuck won’t be returning.