Caffè Nero

I went here today and it was pretty much like the other locations except for one thing. The woman working the counter provided very poor service. She went out of her way to point out the tip option to people paying, but when I mentioned that the napkin dispenser was empty, she said to wait until the line was cleared. I considered removing the tip, but decided against it because I didn’t want to stoop to that level. I guess I will just have to use my sleeve as a napkin.

SO cute!! Sandwiches are so yummy and prices are reasonable

Very unpleasant experience. We were told to leave while waiting for our friend to get her drink (which by the way took 10 minutes despite there being no line), when the cafe was mostly empty. As we exited, a staff member was heard bragging to another staff member that they kicked us out for being “so loud and annoying”. This was inaccurate and inappropriate, as we were having a normal conversation at a respectful volume. We were courteous throughout, yet the staff acted childish and rude. I honestly was thinking it was a cute cafe but now I will definitely never return.

Very disappointing experience. My friends and I were waiting while our friend was ordering a drink (mind you she was the first person in line and it took 10 minutes). It was freezing outside and the café was nearly empty. Despite this, a staff member told us to leave because we hadn’t bought anything yet. I’ve never experienced something like this in my entire life. As we were leaving, we overheard the staff member call us “loud and annoying” (the girl stocking the granola bars on January 11th 2025 around 2:00pm) which was completely untrue and very unprofessional. We were respectful the entire time. This felt unnecessary and unwelcoming, and it’s not the kind of service I’d expect from Caffè Nero.

Nice place to get a proper cup of coffee and enjoy it in comfortable atmosphere. Great place for meet up. It is like Starbucks 15 years ago before they messed up everything. Freshly tasty baked goods. I had cappuccino and blueberry muffin. It was very good.