Cafe Zupas

Unfortunately, my first experience here wasn't that great.The soup was barely lukewarm and I ate it as soon as I got it. Our group had three different types of soup , and they were all hardly warm. And really think they could refine their system.I had to tell 4 separate employees my order before paying for it and receiving cold soup.Looked like standard procedure.I watched the people in front of me and behind me having to do the same thing.... I Will say the sandwich tasted great and the soup had good flovor but way to cold coming straight from the pot to bowl. Now i'm wondering if they are even kept warm enough to pass health department inspections!?

This was the first time I had ever been in Cafe Zupas, since this was during lunch they were extremely busy. We waited about 15 or 20 minutes just to order. The avocado BLT was delicious and the tomato basil soup was good, however when they're prepping your food the bowl looked dirty, like there was something in it. I told the person prepping the food, and he proceeded to dump the soup out of my bowl back into the larger pot. He said "they tell us to do that!" When I said you realize that I told you the bowl had something inside it and now you dumped that soup and whatever it was back into all of the other soup, right? The tables were messy, and our table wobbled so much that our drinks (just water) went all over the place. The soup almost sloshed out onto the table. The cheesecake was g

We LOVE Zupas! The new lasagna soup is worth all the rage. The employees are quick and efficient! Very nice!! It was crowded but that’s to be expected when the food is so good! Highly recommend.

I’m honestly really disappointed after my visit at this location. I ordered a Try 2 combo (sandwich + soup), and the entire experience felt chaotic and poorly managed from start to finish. While waiting, I watched employees making sandwiches and stacking them directly on top of the dessert display area. It felt extremely unsanitary especially when a child was able to reach over and touch multiple sandwiches that were just sitting there. With food out in the open like that, anyone could cough, sneeze, or touch items before they’re handed out. Another concern was food safety practices. The female employee preparing sandwiches wasn’t wearing a hairnet or hat, which I didn’t think much about at first, until I found a hair in my sandwich. At that point, it really reinforced my concerns about

First of all, the guy taking my order didn’t take the full order. I ordered a Mediterranean protein bowl and try 2 combo to go. He took it but apparently didn’t do anything with that information. When I got to the check out the girl apologized that they had to remake the bowl and offered me a drink while I wait (she was the only thing 10/10) so give her praise whoever was working by the register this evening. I’m disappointed as well because the Wisconsin soup is just watery and not the thick creamy consistency it usually is. My try 2 was also not very warm considering I had to wait for them to remake the bowl. Sad because I usually have a great experience here.