Cafe Rio Fresh Modern Mexican

My pick up order was during a very hectic time of day Saturday at 5pm so I had no problem with the wait. I got a variety of protein sides thru the app it’s very affordable and extra corn and flour tortillas to have tacos for two days!!! The young man bagging orders was super nice and offered free drinks to everyone waiting. He helped me at the drink machine and opened the door what a truly sweet guy!!! It was my fault I didn’t hear my name called he was so apologetic and I got a free delicious tres leches cake. The staff preparing the orders were working fast and the supervisor was quick to get my bag of chips when I saw they were missing. The food is always fresh I liked the shredded chicken the best. The sweet pork is very sweet not my favorite but it wasn’t bad either. And I c

Where’s the rice and guacamole? A big reason people go to Cafe Rio is for the fresh ingredients and generous portions, so this visit was extremely disappointing. My husband and I decided to give the St. Rose location another opportunity, as we have had issues here before. The employee making the salads looked less than thrilled to be there, which set the tone right away. When it came to the rice, he was literally scraping the bottom of the bin and rationing it out. The beans were given sparingly, yet there was a very large portion of meat. On top of that, there was no guacamole available, and the cheese bins were empty. To make matters worse, everything was cold. Unfortunately, the experience was so poor that my husband and I didn’t even eat the food ,we threw it away. When you go to C

I definitely disagree with this rating. I really like the variety they have at this establishment. I like that they have so many options for meat, veggies, salsa. It also is awesome that you can get tacos. The customer service at this location was very kind and caring for being a newbie. I definitely liked this establishment. I will be back again.......

Ran in for a quick healthier bite to eat for lunch. Tables were left dirty, so I cleaned one off with my hand sanitizer and some napkins. Have not been here before, so I asked some questions when ordering. I was met with an attitude of total annoyance by the person behind the counter. Horrible customer service in that retrospect. When I got to the payment part, another employee scolded me, and the food prep person, for getting a "larger" size dressing for my salad. He said "You know, I should really make you pay for this since this is the larger size and it costs more. It's the smaller size that comes with the salad". Again .. horrible customer service... I said, "That's ok, I will pay extra". (I actually needed the larger size because the smaller size was ridiculously small for the size o

Love cafe rio but this location had me waiting an hr+ in person for an online pick up order 3 tacos. My pick up time was 610pm didnt get my food till 715pm. On top my food didnt even come out freshly hot. The lack of customer service when having customers wait that long is ridiculous. They def need some speed in their actions. Will not be returning this location atleast. Requesting a refund on the luke warm food.