Cafe Rio Fresh Modern Mexican

I always choose Cafe Rio over the national competitor when possible. While this location was clean and staff were friendly, the bowl tasted off and I couldn't tell if it was the pollan asada or the green sauce, or what.... I'll try something else next time I visit. No issues otherwise.

My husband and I have been loyal customers of this location for five years. The last 6 months it has gone downhill. Tonight (on a Wednesday evening) we ordered pick up, and the staff unfortunately messed up our order in a major way. We ordered two large drinks and two pork salads. My husband is allergic to cilantro and unfortunately they included it in his dish (even though he did not select it). The salad portion sizes were also comically small. Because my husband couldn’t eat his salad, I combined it with mine and there was still plenty of room left in my tin bowl. I had also asked for extra dressing in my salad but unfortunately it was not included. And the large tortilla then normally include was not included, but rather they put in two smaller tortillas. Lastly, they gave us two mediu

Guacamole was black and brown especially inside. Tasted horrible and items were missing. Ordered multiple horchatas and only received 1 and you can tell somebody spilled the drink and wiped the cup with a stinky towel. The towel they used made the cup smell like feet. Horrible experience I ended up just throwing everything away. Worst thing is basically I feel like I’m being robbed. I contacted the delivery service and they refuse to do anything and say to contact cafe rio. I have contacted cafe rio but the last time I filled out the form to have someone contact me I never received a response.

Staff are friendlier recently, and orders are more accurate. I suspected they weren't giving us all the sauce we ordered when containers with our meals were regularly half full. I weighed them, and sure enough, the small containers had 1.5 ounces and the large had 2.1 ounces (should've been 2 and 4 - the app gives the amounts).

Excellent! The staff was so friendly and took their time to craft such a delicious bowl! The sweet pork is phenomenal and the house dressing is my favorite topper! Only $11 after tax for a fully packed bowl. Highly recommend!