Cactus Grill & Cantina
Potsdam, NY · Mexican restaurant
- Address
- Cactus Grill & Cantina, 11 Raymond St, Potsdam, NY 13676
- Phone
- (315) 265-0240
- Website
- www.facebook.com/CactusGrill
- Status
- Closed · Opens 4 PM
Cactus Grill & Cantina is a restaurant located in Potsdam, NY. It is one of 48 restaurants listed in Potsdam. Its 4.0-star rating is slightly below the Potsdam city average of 4.3 stars. It ranks #19 of 48 restaurants in Potsdam. There are 10 photos associated with this location.
Hours
| Friday | 4 PM–10 PM |
Customer Reviews
We were very, very disappointed in the food and atmosphere. Tables were so dirty our napkins stuck to them. The floors were dirty and inside smelled like old beer. The place needs to be cleaned from top to bottom. The chairs in the lobby were filthy. Salsa was old and mushy, food portions were small and cold. my enchilada was dry and tasteless. The restaurant appeared to be run by youngsters who didn't care about cleanliness, or unsatisfied consumers. We told the waitress about our dissatisfaction and she said she would tell the cook but did nothing to compensate. The margarita was very good. Sadly, I will not return.
The whole experience was a bummer. The smell of sewer when walking inside the building. Our table was very sticky so we asked the waitress to clean it. It was still feeling sticky after it was clean. We were hungry so ordered anyway. Our ice water smelled like chlorine. We ordered the slush margarita with corona beer in glass...it was good! The complimentary salsa and chips were stale. The salsa wasn't fresh. Taste like it was in refrigerator too long. To our surprise , the food came very fast but disappointing... because it was cold and everything lacked flavor. The chicken in my quesadilla was very dry. We did mention these things to our waitress, but nothing was done. The young people working there, lack restaurant experience. Doesn't seem to be supervision/management on-site. My concer
The staff is great and they make awesome cocktails, so you can go for that. I honestly feel bad for the staff though, because the food is not good and the bar is dirty. Nachos are a pile of chips with Colby-jack cheese. The chicken tacos were COLD. The fish tacos barely had fish. They had NO hot sauce, said they hadn’t for a few days. It’s a Mexican restaurant- get some at the store! they obviously don’t care- it’s the only Mexican restaurant in town so people will keep going there, but don’t expect good Mexican food if you go, especially if you’re a foodie. The owners own most of the restaurants in town so they seem to not really care, especially about this restaurant.
Haven't been here in years and, man, have we been missing out. The ambience takes you in as soon as you walk through the door. The setting and decor transport you straight to a Mexican locale. Our server, Andrew, was attentive, friendly, and understanding despite how busy the place was. Food was well cooked and seasoned. So delicious. The whole family loved it, which is a rare thing with our kids. Lol. Will have to come back more often.
Met a friend here for lunch on a Saturday evening. Although they were out of chimichanga, which is what I went there for, the fish tacos that I ordered were good Lupita, our waitress, was very attentive. We ate on the rooftop and had a large fish bowl drink of Cosmo Rita and mango margarita. From the rooftop, we can see part of the dam and catch a nice view of the sunset.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.