Bruegger's Bagels

I stopped by the store to pick up a half dozen bagels. Good news-bad news: the bagels were warm and fresh BUT the supply was low. (I am happy that people are buying their bagels). One employee, Cody, was very efficient. He checked in the back for which bagels I preferred. He got everything ready quickly. I watched him work on several orders simultaneously. He probably has a good future in food service and/or customer. Thanks, Cody.

People check your Bagels before you leave that place!!! I went in yestarday and ordered 3 western bagels. After they took my order, they got one after another walk in customers who just made order there like me and about 5 of them got served before me. I waited over 30 minutes and finally they've got me my Bagels. The girl apologized about the long wait. I left and when later opened the Bagels they all were totally BURNED. There was no way someone could eat any. All that trip and cost for just dump the Bagels into the trash. I am very disappointed. It use to be always great food and service but this time everything was just horrible!

The staff there is amazing! FANTASTIC food every time. The brisket is put of this world. Fantastic baker, amazing management (always doing the most to please customers...goes above and beyond). The atmosphere is so chill (I always love the music. NOTHING better than Mariah Carey and a delicious bagel). 5 stars across the board.

Check your order before you leave I paid for extra sausage patty and wasn't until I got home that I realized it wasn't added to the new east coast egg sandwich they had.

Came in at 7:15 on a Friday. Lobby had seven people sitting and standing, but there were no overhead lights on. The drink/cream cheese cooler was dark and empty. I asked one guy standing near the register, "Have you ordered"? He said, "Yes." I stood at the register for the next ten minutes (I set a timer because I knew how this was going to go), while one order was filled by the one employee on the floor. The woman had a bag of a dozen bagels, but was told that "We're out of everything bagels. We have salt, sesame and poppy." This is 7:15 on a Friday. One employee. Seven customers - before me - and one employee. The lobby is dark. The coffee urns were empty and not percolating. Worse still, there were online orders and DoorDashes or whatever pumping through the printer the whole time wh