Braum's Ice Cream & Dairy Store

Horrible experience coming from California rude over the intercom there was no one behind me and I was rushed. Ice cream was the only thing good. I don’t know about all of them but levelland failed foe me.

Love Braums but whoever the chick is working the 2nd window who shoved my food at me with an attitude for no reason needs to be fired. Because eww woman. Never seen her before so must be new

The building is very well kept outside. This was a drive through experience for me. I was getting burgers for my mother & l to share. The order was taken quickly. The employee was polite and took the order correctly and the burgers were cooked and prepared as ordered. The food was hot w/ fresh ingredients. We will eat here again.

I like Braums but I just wanted a simple chocolate shake. The black girl that worked first window told me my total. As I was getting my money I guess I took too long to get because I heard a heavy sigh from her. Instead I give her my debit card because she was getting impatient with me. When she brought back my receipt, there were no words exchange. She could work on her customer service and people skills.

Every time I go through the drive through and the one black manager(theirs no name on my receipt so I can’t put it on here) is working there’s always a problem. He always has an attitude and the order can be repeated back to you right at the menu board and by the time you get to the window your order is alll screwed up! And he’s never apologetic. He started questioning me if they repeated it back to me right. From now on I’ll just drive off if he answers at the drive thru menu.