Bojangles

Ordered a sausage and egg biscuit combo with gravy biscuit on the side. The bo-rounds were missing from the order and when I called the location on Ladson Rd. To ask about it the lady said "what you want me to do about it? Have door dash come pick it up?" She was very rude and defensive and would not own up to not packing the food as ordered, like she was trying to blame door dash. All door dash does is pick up the food, they dont put it in the bag. THATS YOUR JOB🫵!

I went through the drive-through this morning to order a simple breakfast. With an automated drive-through system, you’d think the process would be seamless, but instead it was the exact opposite. There were three cars ahead of me. A Kia SUV was told to pull up by the door. A Nissan Rogue was directed to curbside spot #1. A Ford Fusion was told to park in curbside spot #2. Then I was told to pull up next to curbside spot #2. At that point, it became very clear that your team was more focused on clearing orders off their screen than actually serving customers efficiently. If the drive-through cannot provide food in a reasonable amount of time, customers should be informed before payment is taken. Had I known I would be asked to wait off to the side — just like every car in front of me — I

The manager at the window was super polite, I asked for a chicken sandwich but it wasn't lunch time yet. The restaurant was not busy no people in line behind me. The very nice manager turned around and asked the cook whose name is Shay (sp?) if she can make me one. She rudely and quickly said no then dismissed me and walk away like I had inconvenienced her. I'm still leaving a great review but someone needs to talk to her and tell her that's not how you treat a customer. Best wishes!

Like why are y'all still open ? Customer sucks just like the food Quality If a customer asked you to drop their order fresh and they were willing to eat why not do it like I sell old products and that’s unacceptable my supreme tenders look like they were sitting in there all day long my fries were halfway un cooked in my rice look like it was dry. I’m single parent my money is not be played with yet along my food … then y'all never answer the phone yall just need to shut up down … I wouldn’t give that food to a dog if a had to

I was ordering and the AI drive through assistant stoped working so I had to order through the window. they lady at the window was having a hard time with listening, also they ran out of chicken and only left me with 1 thigh and she didn’t offer a solution to replace the other chicken pieces. Then to top it off she forgot a drink.