Bojangles

I eat Bojangles occasionally. Stopped here while traveling & was thoroughly pleased with customer service. The young lady with hazel eyes held door for me. The sweet lady, Keta, took my order. Dawn was exceptionally nice, moved like she had 8 arms from dining room to kitchen & made my food with love!! It’s Bo time!!♥️

Gregory at Bojangles deserves the highest praise possible. This was, hands down, the best interaction I have ever had at any fast food restaurant — and that’s saying a lot. Gregory was incredibly kind, patient, professional, and genuinely welcoming. You can tell he truly cares about his job and the people he serves. He went above and beyond in every way, made the experience feel personal instead of rushed, and honestly turned a simple stop for food into a great part of our day. Employees like Gregory are rare, and he represents Bojangles exceptionally well. He absolutely deserves a raise and recognition for his outstanding customer service. If every place had a Gregory, the world would be a better (and friendlier) place. Thank you for such an amazing experience!

I didn't get to eat the food. I went in there and asked, "Are you still serving breakfast?" The young lady in the front said, "Yeah," very dryly, and then just sat there putting some trays together where the food goes. Then she just walked off. Nobody ever came back or said, "Hey, do you need any help?" or "Someone will be with you shortly." Nothing.

Food was ok. We had to wait a bit because it was early but when we walked in, there was no one at the counter. It took about 5 minutes for anyone to realize we were waiting to order. The chicken biscuits were lukewarm but everything else was hot and fresh. The sweet tea needed a bit more sugar but it was fine overall. Was only passing through so probably won't be back again.

Our experience is simple. We schedule an order and purchase breakfast for our business every Thursday, a large order of $100+ each week. For months, there were zero issues, but now... For 3 weeks in a row, when we arrive, the store employees have no idea we ordered. According to them, the machine didn't print anything. Okay, that's not our problem. We show them the receipt, the CC charge, and the app showing the order as "complete." They reluctantly produce our order while complaining and fussing audibly. It's normally a 30-minute additional wait each time this happens. We are moving away from purchasing these orders from this store. It's not our job to fix your machine. My guess is that the automated system that triggers the order to come through from the app at the store is broken. Three