Bojangles

I placed an order and approached the window where the employee informed me that they did not understand how I was able to place the order, as they had no available legs. The employee then canceled that part of my order. When the employee returned, he stated that I could wait for fresh legs. I agreed, and fifteen minutes later, he came to my vehicle and informed me that they still did not have any legs. I requested a refund. As I proceeded to enter the establishment, I observed that the kitchen was already being dismantled. An employee explained that they had been instructed to shut down at this time, three hours before closing. This experience was highly unprofessional. I recommend retraining your staff to ensure better customer service and operational procedures.

I recommend not eating there. My wife ordered mashed potatoes and gravy and it looked like soup. No seasoning on the fries. Just not good at all. Was the only person in the drive thru at the time and still had to pull up and wait for my food.

I went through the drive through this morning and an AI took my order. Then as we were finished, and already pulling off a lady started speaking to us. We started freaking out because she was still talking but we had pulled off. When we got to the window, the worker was extremely rude to us. I am very disappointed. I will not be returning.

This place needs to be shut down immediately. How are they still operating with a C average. The place is dirty the general manager is the most disrespectful incompetent manager I have ever came in contact with. He is rude to not only the employees but the customers!!!! Who drops a cup in front of a customer proceeds to pick it up and give it to the customer and walk away!! But unfortunately this is this locations Norm. It's okay to display terrible customer service. The rest of the employees in management are wonderful is the GM that needs to be let go!!

I've lived in NC for the past decade and since a family friend is the Regional Director of Operations for Bojangles in this area hounded me to try it and leave an honest review of my thoughts, I went ahead and did just that! Bo-Berry Biscuit: ⭐️⭐️⭐️⭐️⭐️ Sausage Egg Cheese Bacon Biscuit: ⭐️⭐️⭐️ Steak Biscuit: ⭐️⭐️ Gravy ⭐️⭐️ Cajun Biscuit: ⚫️ Chicken Sandwich: ⚫️ The Bo Berry Bicsuit deserves all the hype! Extremely delicious and a recipe that I will be replicating in the future. I dipped all the biscuit sandwiches (except Bo Berry) in gravy and overall I will say the biscuit sandwiches are pretty basic/standard. No separation from other fast food chains as far flavor or taste. The chicken sandwich is absolute garbage. See attached for what is advertised vs what I received. The sandwich