BIGGBY COFFEE

I normally go to local businesses for coffee, but was in a hurry and do like their coffee and their bagel sandwiches. The service is normally good. For what ever reason this time, they forgot my one coffee order by the time I made it to the window. No big deal, but maybe it was for those behind me. They made my coffee fast and gave my frenchy a treat, so she was definitely happy. I got an Americano, my favorite, and it was awesome. I have not been inside to comment on anything in regards to that. Overall, it was a good experience.

With all the options in town you would think they would try hard to make the right drink. They remade my order 2 times and the 1st was hot supposed to be frozen the remake was iced and not frozen. I didn't want to wait anymore so just left with it but wont be back.

They get get irritated about scanning your rewards, and the customer service has gone down hill. My drink is never the same, including the garnish. Although my drink never changes. I have started driving across town to the other store to get my daily Biggby. The service and staff are always friendly.

Great customer service knowledgeable and friendly staff. The new cup lids are trash. After a couple weeks of these new lids, im starting to get tired of coffee beeing spilled all over my car and hands while walking. Please consider bring back the old style lids.

From the moment I walk in the door and I'm greeted with a Hello and a smile my experiences at Biggby coffee are always great. Whether I am getting a drink for myself or a group of friends, the service is always quick, accurate and delicious. Of course I frequently visit my local Biggby, but whenever out on the road I'm always looking for store locations of other Biggbys to enjoy exactly what I like to drink, knowing that it will taste the way I want it too.