Baskin-Robbins

Kinnelon, NJ · Ice cream shop

Rating
3.0/5
★★★☆☆ 3.0
Reviews
8
Rank in Kinnelon
#11
of 14 restaurants
City Percentile
15%
rating percentile
Address
Baskin-Robbins, 1161 NJ-23, Kinnelon, NJ 07405
Phone
(201) 757-1915
Website
locations.baskinrobbins.com/nj/kinnelon/1161-state-rt-23?utm_source=google&utm_medium=organic&utm_campaign=Yext
Status
Closed · Opens 5 AM Sat

Baskin-Robbins is a restaurant located in Kinnelon, NJ. It is one of 14 restaurants listed in Kinnelon. Its 3.0-star rating is slightly below the Kinnelon city average of 4.0 stars. It ranks #11 of 14 restaurants in Kinnelon. There are 10 photos associated with this location.

About Baskin-Robbins

Visit your local Baskin-Robbins at 1161 State Rt 23, Kinnelon, NJ — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations... More

Hours

Friday5 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 Natalie Suriel · Aug 2024

I’ve bought from here twice in the past week. Once in store I bought a mango smoothie(that should not be milk based) it had dairy in it and huge pieces of ice no big deal not what I expected but whatever. But I also bought a pre packed pralines and cream which was obviously melted and refrozen, this was sad but what ever. The. I bought a delivery order and was even more sad. I ordered two mango smoothies(which again are non dairy) and both had dairy and even worse bananas(this is a big deal to me lol I don’t like bananas) baskin robins smoothies don’t come with bananas only their milkshake do. I also ordered two scoops of ice cream which were in edible. Both flavors had a chewy film on them and tasted like they have been left on the bottom of the freezer for 5 years. The quality of baskin

★☆☆☆☆ 1.0 Tara M. · Aug 2023

this is unbelievable, me and my 2 friends wanted a nice ice cream day, first the operation hours say 5am-10pm, we try to open the door and it is locked, so we try the drive-through and it’s open! The employee wouldn’t even tell us the ice cream flavors, he said “What ever you want we have,” So we ask for birthday cake the most basic ice cream flavor. The employee responds with “We don’t have that,” which is understandable. Then we ask for icing on the cake, the employee responds with “We HAVE that,” so we proceed to the next window, we received 3 sugar free raisin ice creams. This was the opposite what we asked for, the employee was 0 help! Don’t go here! save your money!

★☆☆☆☆ 1.0 The crazy City26 · Jan 2026

Pretty bad service, employees can’t make any drink is just waste of time there.

★★★★★ 5.0 Josh Pauly · Feb 2017

I can always count on fast service and an accurate order.

★☆☆☆☆ 1.0 Sean Skywalker · Mar 2026

They never have ice cream. They need to take the Baskin Robbins name off of this location.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Ice cream shopCake shopDessert shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.