Baskin-Robbins

Horseheads, NY · Ice cream shop

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in Horseheads
#17
of 72 restaurants
City Percentile
63%
rating percentile

Baskin-Robbins is a restaurant located in Horseheads, NY. It is one of 72 restaurants listed in Horseheads. Its 4.5-star rating is above the Horseheads city average of 4.3 stars. It ranks #17 of 72 restaurants in Horseheads. There are 10 photos associated with this location.

About Baskin-Robbins

Visit your local Baskin-Robbins at 3317 Chambers Rd, Horseheads, NY — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations... More

Customer Reviews

★★★★★ 5.0 Chris Brittany abi and Emi Sprouse · Jun 2022

The staff is always friendly and the service is always great. It actually resulted in everyone talking with one another while we enjoyed our Ice cream. As opposed to being on the phone, we actually had a conversation with complete strangers over ice cream. Because of amazing service.

★★★★★ 5.0 Christina Sirois · May 2025

Shoutout to Mariah working in the Horsheada location all by herself tonight. She rocked walk in orders, pick up orders, and door dash orders all while still being pleasant and kind. Great hustle and great attitude Mariah! 👏 The ice cream was great too!!

★☆☆☆☆ 1.0 Heather Maltby · May 2023

Just tried to get ice cream here. Two younger guys in hoodies with their hoods up we’re working. There were 2 employees working when I went in. There was one other customer in the store. Neither employee acknowledged me or the 6 people who walked in after me. I waited for about 5 minutes for them to make 2 shakes. One then started helping the customers behind me. I finally left without ordering. At least acknowledge a customer and not let them sit there for 5 minutes and then help others behind them. Won’t be back and it’s not because of the product but because of the staff.

★★★★★ 5.0 Tony DeRado · Jul 2023

Stopped in 9 minutes before closing time on a wednesday night. The young woman behind counter was as sweet as could be. She didn't make us feel rushed or like we were inconveniencing her at all. That's rare these days, when you stop in close to closing time. Ice cream and waffle cones were awesome. Would definitely go back.

★★★★★ 5.0 Ali · Oct 2023

Nice and friendly staff with different flavors, which we don't have in Canada

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Ice cream shopCake shopDessert shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.