Bases Burgers

I set at the order speaker for 15 minutes waiting to place my order. No one said anything. I finally drove up to the window and was told I had to drive back around they are short staff and was gonna get to me when the could. They are short staff. Mind you the line was to the road. Mind you 3 was out front smoking 2 was up in the front just standing there. Very disappointed in how the staff is now. I used to love going here. This is the 3rd time I've been disappointed now.

HORRIBLE service! Food is great, but omg please hire some adults. These kids lack experience and plain common sense. I was in the drive thru and waiting over 20 minutes to finally pull up enough to place my order. I waited...and waited...finally the car in front of me moves up so I decided to say "hello"....waited...."hello"...did this another 2 times. Finally I gave up and figured this explains the long wait. So I move up. After a minute, I hear the person in the car behind me place her order! I was like WTH!?!? So I called and called and called until finally the same guy that took the lady's order behind me answered. I told him I waited and said hello a few times and no one answered, so I moved up. His reply, "Oh, you are going to have to get back in line". Heck no!!! I told him, I have

Ive loved this food since i was a kid and its still good but the past 4 times ive gotten food my order is messed up. I never get the bacon i ordered on my burger. I ask for no pickles or tomatos and they are both on there and if i order an appetizer it either doesnt come or its the wrong item. If they get their act together id love to rerate them 5 stars because the food is always top notch but im not getting what i pay for so i cant dothat just yet

It's more of a drive through. No dine in, but the food is excellent 👌. Update: I recently visited Bases again. Unfortunately, the review rating dropped. I was very surprised at the greeting. There wasn't one. A young boy with dark hair and light colored eyes was at the wondow. He didn't say, hello, he just stuck his hand out for payment. Then without looking my way he handed back my card and then gave me my drinks. I was so upset by his poor customer relations thatvI didn't notice the drinks until I got home. There wasn't any ice in them and the Coke was flat. The burgers were not as appealing as they used to be. The lettuce was limp and old. I was very disappointed. I hope the owners read this and make the necessary improvements. I can't believe I paid for this just to dispose of i

Why didn’t I read the review before this ish. Taste like McDonalds burger, not real beef, zero taste, no seasoning at. And the kids working are horrible at customer service. I would never in this lifetime buy anything from here. They won’t last long because the quality of the food is trash! And the fries were cold and overcooked. Total waste of my $25