Bargreen Ellingson Restaurant Supply and Design

I used to come here for all my kitchen needs both commercial and personal. First they screwed up this location with a renovation that removed almost all products and made it a show room only, and now no one ever answer the dang phone. They let it ring to a menu tree and no matter which option you chose, even the one to speak directly to a person, it will always send you to a voicemail to leave a message then no one ever calls you back. I am so done with this place.

I've been to this place countless times and have purchased silverware, glassware, plates, and and cookware. I have ordered pans they did not have in stock (ex: a specific tapered saucepan!). The staff have always been helpful. Some orders were quite small - manybe $20-30 or less, and they were equally helpful. It seem like I went by a few months ago and they were unexpectedly closed with an ambiguous note on the door. I wasn't sure if they were closing or maybe having staffing problems? Either way, I hope they are still open and doing well.

I called yesterday to the local number, the 866 number and tried web chat. Nobody picked up, phones kept ringing and the web chat on the website never responded and stayed at Queue 1. I was able to type into the chat window but nobody ever responded, I left an email address to contact me regarding specific glassware as well (as the automated chat requested). I'm going to echo a comment from 2 years ago, are they even in business? It also states Saturday hours but Yelp/Google say closed. Sounds like somebody isn't doing their job updating store hours. My order would have been in the $100 - $200 range, not much but it adds up if this is happening with others.

I'm not happy. I rode the bus for an hour and then walked a half a mile to find out they were closed on Saturday because of the Labor Day Weekend. When I was there, there were cars pulling in and out, also discovering they were closed. I don't begrudge people time off but at least there could be a note on the website of some sort. Those of us with businesses set aside shopping time. I had even called ahead and just got voicemail. Sheesh. It's the 21st century. All you have to do is change answering message.

If you own a restaurant or food truck, this place is awesome and will have everything you need or can be ordered and gotten in stock within a couple days. If it's related to any kind of restaurant or bar needs Bargreen ellingsen is the place to go, with the exception of actual food items. They do have bar olives, onions, and spicy green beans, cherries, and all the mixers for drinks.