Bagelocity & The Soup King Cafe

Ordered a 12 oz of matzo ball soup. Didn't think I would have to ask how many matzo balls it comes with in a 12 oz container, as you can see by the size of a container I get a singular matzo ball which is barely the size of a golf ball. Not to mention it is dark and dense on the inside whereas regular matzo balls when cooked properly should be large and fluffy and that would make sense if this was a singular matzo ball but seems undercooked dense on the inside and for what essentially is a soup base of reused chicken noodle soup it has nowhere near the taste of regular matzo ball soup and is bland. Overall immensely disappointing to call this even anything close to matzo ball soup. Their other soups and sandwiches tend to be a hit out of the park can't believe this is even on their menu.

The girl that takes the orders is not pleasant at all. The bagel breakfast sandwich was good but if you call yourself the soup king you have to have good soups. And the soups I tried (chicken noodle- no flavor, sweet chili- way too sweet) they’re not great, I won’t be getting them again.

My husband and I come here almost every weekend sometimes. Love the bagel sandwiches and soups; I highly recommend the cheeesteak soup. My favorite thing here though is the chicken, bacon, & ranch wrap, it’s so delicious. Owners & staff are friendly and the prices are reasonable, which is such a rarity these days. We love coming here!

On a cool day we decided to get some soup and bagels for lunch. We ordered 2 bagels with cream cheese and 2 small soups. The store being busy we chose the simple cream cheese instead of a hot sandwich. After 10 minutes they called our name and just to have them tell us they were out of the everything bagel and to find out they really didn't look because they had more than a half a dozen in the bin. So we sat and waited again, watching people come in and order hot sandwiches and leave before we ever got our food. We asked about our order and were informed they were banging it now. We were eating there. So we were given the food and the soup was cold. They offered to heat them up. After waiting again just to have the soup hot on the outside and cold in the center. I don't understan

Today was my first time in Bagelocity. I was unaware of certain things, as it was my first time. I found the cashier, a young woman, to be quite rude. She smirked at me when I ordered a bagel sandwich, acting like I should know the exact thing to say when placing my order. Then, I was unaware that it was self serve for the coffee. When I politely asked for my coffee she was very rude sounding and said "it's self serve!". I sat down to eat my sandwich and she also just seems to have a rude attitude with other customers she's helping. Other than that, food looks and tastes great.