Baalbek

I had a terrible experience at this restaurant and I will never be returning. The food itself was not pleasant at all — it was poorly prepared and honestly pretty disgusting. When I politely mentioned that the food was not good, the situation got even worse. The manager, Tony, came over with a horrible attitude. Instead of trying to resolve the issue or listening to my concern, he started yelling and being extremely disrespectful. I have never experienced management behaving so unprofessionally in a restaurant. It was embarrassing and completely unnecessary. Good customer service goes a long way, and this place clearly does not value their customers. Between the bad food and the disgusting way management treated me, I would not recommend this restaurant to anyone.

Horrible horrible horrible! This place is a waste of time! I waited over an hr for a terrible experience! Birthday from hell! My hookah was stale ! The food tasted terrible ! The staff all need to be trained ! If you’re looking for good customer service this place is not it! Go somewhere else! Be ware!!!

I went here for a job related fund raiser. The venue was nice, nice and spacious floors, and beautiful atmosphere. Only downfall was that our tableware was plastic (i.e plastic plates, plastic spoons) not sure if it was because of the event or because of the resturant itself. Besides that the food was fresh and delicious, the waiters and waitresses were very kind and helped with any request of mine for extra salads and sodas, and the place was clean and orderly. I would recommend this place for events as they even had space for entertainment. I would definitely go back on a casual night just to try the food again. Overall great place.

WOULD NOT RECOMMEND!!!!….the food was awful, it had no taste, bad customer service……the waiting time was awful I would never go again

If you’re coming in to see a show run!!! The dancer was bad with my partner