A&W Restaurant

This location has gone downhill bad! They never get the order correct and after I ordered 2 cheese curds and only gave me one large order. When questioned they said they just combined them in 1 box. Really?? Not how that's supposed to work. Ordered a Papa burger and I ended up with something so spicy it was inedible! For the money spent, just go somewhere else. You will be much happier!

Absolutely the worst place you can go to eat in Hamilton. If you go in and have 2 hrs to spare you come here. If you go thru the drive thru you can expect to get sent around front regardless of your the only one there. All they care about is drive thru time so you wait over 30min every single time in the parking lot. You’ll get forgot about a lot of the time as well. This place sucks!

Waited 30 mins for food, said they were busy only 3 other tables of 3 people max. Honestly it’s not the same as it was before Covid. Lady taking our order hated her job and wasn’t friendly. Rather have went to Naps Grill for better quality food, and less wait time. For a fast food restaurant it shouldn’t take that long. We went there for the “Fast Food” because we had to be somewhere. Flies where all over the place had to move from the booth because trash was over flown and flies where all over the place

Cheese frys were extremely soggy(wet), cold, so much salt on them that I had to through it away. Burger was also very cold. Staff was very rude.

I visited at 11 o’clock in the morning. The floors looked like they hadn’t been cleaned or swept in many days, there was not one clean table in the place! Dirtiest restaurant I have ever visited!