Auntie Anne's

Located in Richard Stockton service area station, this AA is efficient and fast. They have all kinds like pretzel, cinnamon bites, pretzel dog already made and stored in heated display. As customers order, they hand out the items and line moves along quickly. They have the lemonade station in the back too. We tried the pretzel dog and cinnamon bites. Both were excellent. Pretzel dog’s bread was soft and the sausage had the iconic AA taste.

Just spent 8 dollars for burnt pretzel bites. This is not my first bad experience here. They have one job to do and it’s consistently bad.

I tried to order a small Pretzel Nuggets from the menu. The cashier told me they only had one size but would not tell me what that size was. I asked several times what size it was until finally the cashier said it was “large,” which is not on the menu. I asked him which of the menu options he was offering, and he told me that the menu wasn’t right. I then asked how much it cost and he said “nine something,” which was more than either size on the menu. The small and regular options were both clearly visible behind the glass the whole time. The whole thing was pretty strange and almost funny but ultimately not an okay situation. I hope the cashier is not playing this weird game with every customer.

I walked into the Richard Stockton Auntie Anne's location. Three employees were visible available to take my order but no moved over to even greet me. A small or short hispanic woman then walked over to the register after 15 minutes and looked at me. I asked her are you open for business, are you taking orders? She said yes. Then walked away from as I was telling her what pretzel that I want. She walks back to her corner and looks like she is going to form pretzels. Then after 5 minutes goes and gets a guy to take my order. He doesn't know to work the register. So I have to wait for the manager. He apologized but the short woman should have been more customer service oriented.

food was mid and cold. terrible service. employee shuhwinder was very rough and rude taking my order.