Auntie Anne's

I walk in there to get pretzels. It took about two minutes for somebody to come up from the back and she tells me we don’t have any pretzels right now. It’s gonna be about 30 minutes now. Isn’t this a pretzel store? Why is there not fresh pretzels made and now I see the reviews now I understand I will never return here. This is really really bad. Who owns this place I would love to know because this is not good for business and I will definitely tell my coworkers and friends about this and we were looking forward to visiting this place not good owner needs to wake up shut down. You don’t need to have a pretzel store here if you’re not gonna sell fresh food.

They’re always understaffed, never have pretzels and are Soo sooo slow. Get some new management that knows supply chain and won’t cheap out on staff

Can they please stop burning the bottom half of all pretzels. I come here a lot cuz it’s the closest one to me. But every single time I have to throw half the pretzel away cuz it’s burned. The other locations it’s not like this. Only this one burns them. Also back like 2 months ago none of the employees knew how to run a gift card and told me “oh we don’t accept those here” came back another time and sure enough they do accept them. I just have to have the right employee who knows how to run them.

The older Hispanic was top tier on her team she was working really hard to get our orders out . I appreciate her for that her other coworkers seemed to be moving really slow ! Unlike her doing her best and honestly holding it down at that place MS GIRL NEEDS A RAISE !!

How this store has a single positive review is beyond me. They are horrible in just about every way you can imagine. My main complaint is that they don’t have pretzels ready when they open, which is a truly absurd way to run a business. Why would you not have half the product available until hours after you open? Additionally, the atmosphere is non-existent. The employees regularly seem annoyed you’re there to order. Lastly, every time I’ve gone, my order has been wrong. Once or twice seems acceptable, but every time is out of hand. One time, I was there over an hour because first they made the wrong pretzel, then they dropped the next one on the ground, by the end I did not even care what I got, I just wanted to be done there. There’s no seating inside, so I had to stand there the entire