Auntie Anne's

As others have mentioned, the customer service is pretty poor. The lady attending me was overall just super unhelpful and kinda rude. I had come here around 3:30 PM and tried to order 2 cups of their original pretzel nuggets. Even though I had seen there was only one cup of the nuggets that were premade and set on display, I figured I'd just have to wait a bit for their next batch and they'd at least tell me if/when the next batch would be available. When I told the lady my order, she just began preparing my food and ringing up my order (mind you, she didn't say anything after I had placed my order). Then she only gave me one cup of pretzel nuggets, and I noticed that she only rang me up for 1 cup instead of 2. When I repeated my order to her and told her I had asked for 2, she just said,

Pretzels hard as a rock and extremely rude staff. If you want auntie Anne’s just go get it at an actual mall not in this Walmart trust me don’t waste your money ! Staff gave me warm lemonade only realized it when I got to the car. Why is this location even still open and running. Terrible service.

If you're ok with the server handling your pretzel with the same hands, with no gloves or sanitation and using a mere napkin, that handled your money then you should be good to go here.

This location wouldn't honor the free pretzel for national pretzel day when every other Auntie Annes location gives free pretzels for national pretzel day. When I asked why, they refused to explain why they would not give the free pretzel when Auntie Annes posted on their website that there would be free pretzels and I even showed it to them on the Auntie Annes app that it said they are supposed to give the free pretzel but they still said they would not give it.

The two women at the front are rude and lazy. Just let me stand there while she played on her phone. I called her multiple times she did not respond. So I asked again if they were working and they said no with smirks. Yet food was there and available. This behavior leaves you where you are. This was at 1:10pm. Looking at other reviews they have a habit of it. People are crazy out here you should be kind to everyone.