Arby's

Stopped here for lunch. Not many people inside and no line but waited far too long to order. Had a burger meal. Sat down and started to eat. The entire inside of the burger was still pink and luke warm. Definitely not done. Didn't eat it. Fries were crispy. Place was clean. Overall, not a good eating experience at this Arby's.

The food was fine. However, the rude older, heavier-set lady (looked about mid 40s-ish) who was working the register was absolutely horrible. I wish I had gotten her name. My family had just stepped inside and we stood towards the back because we were still looking at the menu and deciding what to order. We did not stand anywhere near the counter that way if anyone else came up, they could go ahead of us since we were still deciding. I was reading some of the menu items to my mom since she couldn't see the menu well, and the lady angrily shouts across to us, "is this for here or to go?" There was another man standing next to us so we assumed she was talking to him since we were obviously not ready to order yet. We told the man, "Sorry you can go ahead of us, we're still figuring out our o

They seemed understaffed. While I was in there, there was a door dasher complaining about her pickup order from last time in a pretty annoying tone. The staff handled it great and were very courteous. Which was nice because I would have definitely made that lady sit and wait a while if she spoke to me that way. Anyway, food was as expected. The steak nuggets were likely not beef, but repurposed deer ankles.

Terrible service, my dad was standing there for atleast 5 minutes and nobody came to take his order. Then someone told him that my mom made a mobile order and that they made a sandwich for it so he waited for another 5 minutes for the sandwich they said that they made and nobody came to give him the sandwich. If I could give this place a 0 star review belive me I would. Absolutely terrible management over your employese.

Very poor customer service. The person taking our order wasn’t helpful at all . We asked if they had any specials on their roast beef sandwiches. The employee said “yes”... So then we had to ask “Well what are they?” I would think if somebody is asking about the specials you should probably just tell them, but that’s just me. She also sounded annoyed that we were asking questions. The food was bad quality. The curly fries were cold and all broken end pieces. I would just say don’t ever go here. They don’t seem to want customers. We’ve also had problems with them closing early, or turning off all the lights to make it look like they’re closed.