Arby's

I paid $10 for 9 pieces of these dried up, burnt black, pieces of &#@!. My 11 year old son, who is starting to understand the value of money, was shocked. He remembered what we got at In and Out burger 2 weeks ago for $6. I don't know what the deal is with fast food joints in Syracuse but they have gone down the tube in service and product. I don't normally complain about a product but I did this time and the person behind the counter did not care. They stated they always look like this and I'm the only person that has complained. I won't be back, I'll add you to my list with Wendy's. This place will need to be bulldozed and rebuilt from the ground up before I step foot in it again. Pretty sad because we are practically neighbors.

Good location and service. However, the food is on the cheap end, but Arby's has never been about quality. The roast beef sandwich is pretty close to what it has always been. The fish sandwich isn't the best. The sliders are okay. Fries are good.

I think this is the most presentable Arby's I have been to or it could be a new location too that's why it looks really nice. On their food, can't comment much since I like food in Arby's compared to other food/burger chains so food here of course are prepared same as rest of locations. The inside looks really nice compared to other locations. Very clean and well maintained. Staff are attentive. Parking around the building is sufficient.

Went through the drive through and didn’t get half of the things I ordered and was still charged for it.

My girlfriend sat in the drive-through for 20 minutes while there was only one car in front of her and when she finally got to the window to pay they said their card reader was broken and she didn’t have time to sit there and figure it out cause she was on her break super unprofessional and not a good experience the staff here are very inattentive. Didn’t even get food as well as having that awful service.