Arby's

I ordered 2 sliders and 1 apple turnover got hope and the turnover was cherry not apple.. Dont answer phone. And there sliding door he seem to be playing with door before giving my food. The sliders tasted good. I usually have good experience so idk if new person or what. Price reasonable

Was excited to try the new turkey stuffing sandwich tonight. Enough I bought 3 meals of it for myself and my family. One of them got the wrong sandwich and the other 2 were missing the onions stuffing etc. the sandwich looks nothing like it was advertised and really looks like barf on bread. Ordered online for pick up and still took about a half hour to get. Disappointed as always at this specific Arbys staff and food wise.

I ordered at the drive thru at 9:33pm got my order at 9:41, Kaitlyn told me she had make fresh fry’s so she told me to pull a head didn’t tell me how long it was going to be. I’m not one to complain about things but there wasn’t any one a head of me or behind me. I’ve worked fast food fry’s only take 3 and half minutes to 4 mins to cook I also know cooks wear headsets to hear orders there’s no reason why it took almost ten minutes to get my food. I went inside to make sure they didn’t forget me and I got a look like what the hell. Needs fixed for sure

Update…. Email from upper management didn’t care and said sales are climbing at this location so that is all that matters! Shocked by the response I got back! Don’t waste your time letting them know how bad it is. They don’t care! Horrible service!!!! I left after 45 minutes of waiting with no food just a refund!! I had ordered a online order and they were out of some of the items ordered. Then they wanted me to wait longer for my fries. The guy proceeded to tell us we have never been this busy!!! Um this is fast food🤔!

I’d recommend driving 15 minutes to the Logan Arby’s. This location (Smithfield) is always understaffed and poorly managed, with long wait times, inattentive service, and ongoing inventory issues. The overall experience was disappointing.