Arby's

I come here often and always have a good experience but today, Marina, who helped me win above and beyond. Truly, I say to you she is so helpful and kind. I hope that when you go Anywhere, did you get a chance to experience someone as Genuine and caring as Marina.

Drive thru here is horrible, usually is very slow and empty majority of the time! Every single time I have came to this location of Arby’s the line is usually no one or 1 to 2 people but always takes the people who work there 25 Minutes to give you your order in the drive through when the service should be better for the prices of food! The employees always have an attitude or just seem they don’t care. Does not follow food safety standards by any means, I’ve had better service and employee experiences at a Mcdonald’s and that says something especially when every other arby’s in the area, the employees are kind, they are quick with giving you your order and the food is fresh! But today I had went to get some lunch again after not going for awhile because of my bad experiences previously! T

I wish I had a positive thing to say. Went through the drive thru tonight, and to say the least, they have dropped the ball. When we went to order, we were greeted in a not so friendly way, and if that was the worst of it I would have left a 4 star, but unfortunately it go worse. So we order our food, and wanted a quick bite so we paid in cash, and looking through the drive thru window, after the lady, which looked to be the manager, handled our cash, went and handled our food, barehanded, no gloves. Talk about food safety violations to handle ready to eat food, without gloves, handling cash and not washing hands, just disgusting. I was brave enough to take a bite of my food, and my Gyro wasn't all that great, meat was dry, it had barely any sauce. Best part of the experience is that I ord

It was ok the food was not really but together really well when we got it and it took them like 5 minutes to get us our Curly fries even though I could see a bin of them in the back, I got the Chicken ranch rap and it kind almost fell apart as I ate it, and it also wasn't as good as I thought. Also I didn't realize that the things from the 3 for 5$ are usually small so don't recommend for adults.

The customer service is seriously lacking. It's not horrible but it's not really friendly or like they even care. It feels like you're more of an inconvenience to them than anything. They don't say hi, or greet you, or tell you to have a good day. If for some reason they do greet you (it's your lucky day! Head to Las Vegas!), it's monotone and they aren't even looking at you. The language barrier can be a little bit of an issue at times. Most of the time the sandwiches are good, most of the time the fries are cold and hard and you only get the little ends of the fries, like rarely the curls. I have never had a problem with them getting my order wrong though.