Arby's

I was in there today with my gf and her aunt, we ordered our food and the cashier thought it was funny to comment that my gf ordered a lot of sliders for herself. and then AFTER i spent over $50, he makes another comment to another associate and they start talking about her right when we are there. i have never in my life heard such a thing from someone doing CUSTOMER SERVICE! i work in it myself so ik! he tried to apologize when we decided to get it to go instead because we didn’t feel comfortable getting body shamed from someone! makes me never want to eat there again!

WONDERFUL visit! I got a meat and 3 box and it came out instantly and was very fresh. The lobby was very cleaned and well stocked and the service was very kind!

I usually order online, it's almost always ready and waiting when I get there (I've never had to wait very long). Friendly counter staff; all around excellent!

Last two times I was in the service was great! Didn't get the first ladies name but she was awesome! We came in to get a replacement meal from mess up before and she was more than accommodating, she even upgraded our drink which was a really nice gesture because our food did get mess up the time before but we all have forgotten about that because of how cool she was just taking care of the issue. This last time Ariyana took our order and was so nice! When my daughter ordered a shake she offered a cup for water which was great because my daughter is always stealing my pop. Again very accommodating and great food! On our way out, she even said thank you and to have a great nice night! I love Ludington Arby's you guys rock!

This has to do with a delivery order that I made on Saturday afternoon on the 12th of September 2025 . I am a loyal customer, and usually, I can give their food top marks. Their Classic French Dip sandwich is my goto... However, my last order was subpar of the three sandwiches I ordered none of them were even close to the thinly sliced roast beef goodness that I was expecting. Instead, it was thick slices, most likely the end part of the meat that was like leather to eat and they put toppings on two sandwiches instead of one as requested. The roastbeef sliders were also subpar with the roast beef sliced thick not thin. Hopefully, fingers crossed that this was a one off, or maybe a new employee in training that is learning that station because I truly do love their food.