Arby's

Louisville, KY · Fast food restaurant

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Louisville
#487
of 1645 restaurants
City Percentile
40%
rating percentile

Arby's is a restaurant located in Louisville, KY. It is one of 1,645 restaurants listed in Louisville. Its 3.9-star rating is slightly below the Louisville city average of 4.2 stars. There are 10 photos associated with this location.

About Arby's

Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it... More

Hours

Saturday9 AM–10 PM
Sunday9 AM–10 PM
Monday9 AM–10 PM
Tuesday9 AM–10 PM
Wednesday9 AM–10 PM
Thursday9 AM–10 PM
Friday9 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 Chad Hord · Nov 2025

The photo showed lettuce and other toppings my sandwich doesn’t have that. The top of the burger was covered in some red sauce so I couldn’t touch it. The fries were undercooked and raw inside as well as being cold.

★☆☆☆☆ 1.0 Starla Tellis · Mar 2026

What a waste of money. 26.90 to be exact. Customer service was nonexistent. Food was horrible. I tried calling when I got home so I could speak with a manager to express my concern. The phone just rang. The phone rang so long that it sound like it was connecting to AOL. I wouldn't recommend this store at all. Nothing good ie; vibes, customer service or food comes from restaurant. I see Arby's (owner) has reached out to others about their reviews but has yet to reach out to me. I innerstand why the employees and their management conduct themselves as they do. The "owners" pick and chose as well.

★☆☆☆☆ 1.0 J R · Feb 2026

Ordered through DoorDash several times and the food has never been hot or hardly warm. The store is 2 miles away so there is no excuse. The last time we ordered, my grandmother and I got very sick within a few hours of eating. I will not order from here again. And unless you want to sit on the toilet for 45 minutes; I suggest you do not eat here either. 🤮

★★★★★ 5.0 Kayce Robinson · Feb 2026

I am 71 and handicapped with RA. I came thru drive thru. Before 7pm on Tuesday. The 2 ladies that were working were so sweet to me. My left hand doesn't open they helped getting my drinks in my car and food box too. I will definitely be returning to this store.

★★★★★ 5.0 Justin Martak · Jan 2026

Didn't take too long and the lady at the windows was nice. She had black hair and was really sweet. Came around 1:20pm. No problems. Drive-thru.

Accessibility & Amenities

✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Coffee ✓ Late Night Food ✓ Quick Bite ✓ Counter Service

Services

Fast food restaurantAmerican restaurantDeliGrocery delivery serviceTakeout RestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.