Arby's

The drive thru worker was kind, respectful and counted my cash back to me. Something that should be done more frequently at other establishments. The food was hot and fresh. Very pricey so we can't eat there as often as we would like. But the customer service keeps us coming back.

I frequent this resturaunt and love it. Cleanest Resturaunt in Galax VA (not difficult to do) and the food is typically pretty good. Staff is always friendly and helpful. This place makes going to walmart not so bad

We love Arby’s and come here quite often and have never had a problem with obnoxious employees until our last experience while sitting in the drive through waiting on our food. Where we observed multiple grown employees behaving like children giggling, and genuinely just playing around. I am all for fun in the work place as long as you can keep your drive through times up and your jokes are not at your customers expense. Please note that we had been sitting at the window for well over 5 minutes. Whenever one of the ladies working the drive threw said to her co workers “oh let me go get Mr large milkshake his shake” referring to my boyfriend. while rolling her eyes and making sarcastic hand motions. Also note that we personally know this grown 30 year old woman and we are not even 20 years

My food was good and was served hot and quickly. The roast beef was moist and tender and the bun was fresh. The unsweetened tea was fresh and how I like it.

Stood in their lobby for 9 mins waiting to be acknowledged, for a pick up order they claim to not have. Ridiculous lazy employees doing nothing but still can’t great customers or offer any assistance! 10 out of 10 DO NOT RECOMMEND!!!! What happened to customer service do we just not give a shit about the people paying our bills??? Without customers you stop getting a paycheck think about that