Arby's

When I worked for Arby's many years ago, we were expected to get food out to the customer in 90 seconds. Today I waited for 11 minutes. Additionally, I ordered a double beef and cheddar, and I was definitely given a classic. I always order the same thing, I know what it should be. Usually I would call my experience with this Arby's average, but today they failed to live up to even that.

The Fish Sandwich is incredible. I was not a fan of Arby's until we had their Fish Sandwich last week for the first time.

The Greek Gyro it’s really good and the wagyu burger is decent I mean it’s not like it’s you know at a fancy restaurant but it’s good.

Pleasantly surprised. Dining room relatively clean, quick service and Greek gyros were excellent.

We visit your Arby's Drive thru on Southland Drive, Fairmont, WV very often. Until the past couple of month's, there have been no problems. But now, there is almost always something missing from our order, and since you tape the bag closed, it's difficult to check. Since the whole order is on the register slip that is attached to the bag, there is no reason to have any missing items. We're still charge for the items, but don't get them. Today it was a cheery turnover. Why are so many of the restaurants being so careless with the drive thru orders?