Arby's

Best Arby's I've been to in a while. Went twice over this last week and have realized that the morning crew has only about 2 good workers. The rest were on their phones or laptop! However once 2 o'clock hit? Two all stars walked in and the whole store changed. They were sprinting around their coworkers, giving thank yous and making sure each customer knew what was good

On December 20, 2025, we had a late lunch of the barbecue beef sandwiches at the Columbus Arby’s. The food and service was fantastic and the restaurant was clean and inviting. Ocean, the Arby’s employee who waited on us, deserves special recognition. Her service, attention and overall professionalism was outstanding. Ocean’s diligence and dedication made our visit awesome. We highly recommend the Columbus Arby’s and the delicious barbecue beef sandwich!

Avoid this place during the day. The guy working clearly doesn’t want to be here. You will literally stand at the counter waiting for to order for 5+ minutes while he ghosts you. I was standing there and the guy waiting for his food actually told me it’ll be faster to just order online as that’s what he did after sitting at the counter for 10 minutes while being ignored by staff. Every time I come here it seems like he’s more interested in playing on his laptop in the corner over working. Food and atmosphere are fine but my god the service is horrid.

Best Arby's in the country hands down and mainly your employees that make it so. Best customer service I've ever had at an Arby's.

Every time we get the curly fries it literally like eating the left over crumbs that are over cooked. Luckily we have a better Arby’s by us and this is a stopping point. I wouldn’t even had said anything if this wasn’t a constant accruing thing.