Arby's

Big Rapids, MI · Fast food restaurant

Rating
4.1/5
★★★★☆ 4.1
Reviews
20
Rank in Big Rapids
#19
of 57 restaurants
City Percentile
43%
rating percentile

Arby's is a restaurant located in Big Rapids, MI. It is one of 57 restaurants listed in Big Rapids. Its 4.1-star rating matches the Big Rapids city average of 4.1 stars. It ranks #19 of 57 restaurants in Big Rapids. There are 6 photos associated with this location.

About Arby's

Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it... More

Hours

Saturday10 AM–10 PM
Sunday10 AM–10 PM
Monday10 AM–10 PM
Tuesday10 AM–10 PM
Wednesday10 AM–10 PM
Thursday10 AM–10 PM
Friday10 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 Emily Bee · Feb 2026

I'm literally crying right now. I always order the beef and cheddar with aju. It was the end of the night but for a forty dollar meal that I can't even enjoy now. Is such a sad waste of money. They couldn't take the time to finish my order? I get it your working but you just took three hours of my work and wasted it. I already had my food in my hands before they told me they wouldn't make my Aju because they wanted to go home. I came before you closed. My fiancé is eating his food, mine is sadly going to waste. It's horrible to take advantage of understanding customers, I should have stuck up for myself in the moment... I'm so upset.

★★★★★ 5.0 Bruce Deur · Dec 2025

I'm not a huge lover of fast food, but sometimes its what works. This Arby's did a great job! Exactly what I ordered and it was hot. I asked for salt, so when I was asked to pull ahead and wait, I figured the salt was not coming with the food. Wrong! All the food, the right food, and glory be! Salt! Nice folks too. Couldn't ask for more.

★★★★★ 5.0 Sheryl Mcguire · Jan 2026

My daughter and I went in to get our order to go on 1/20/26 around 1:30. The service was great including kitchen help. I had the fish sandwich and Bobbi had the #1 on menu...

★☆☆☆☆ 1.0 Bailie Kinder · Nov 2025

I had one of the most frustrating drive-thru experiences I’ve ever had at this Arby’s around 11:03am. The speaker outside was so damaged that I literally had to lean out of my car and raise my voice just to try to place an order. Even then, I kept getting cut off with attitude and told to “speak louder,” despite already shouting to be heard. When I did speak louder, I was yelled at again. The person taking orders clearly had an attitude from the start, and the interaction only got worse from there. It honestly felt like a “Dude, where’s my car?” moment—confusing, chaotic, and completely unnecessary. I ended up driving away without ordering because of how poorly I was treated. I used to love stopping here on my lunch break, but after this encounter, I won’t be returning. A little customer

★☆☆☆☆ 1.0 Kristina · Oct 2025

The fries tasted like they were cooked yesterday and warmed back up. Something wasn't quite right about the beef and cheddar. Almost like the meat was starting to go bad. I won't be craving Arby's anytime soon that's for sure.

Accessibility & Amenities

✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Coffee ✓ Late Night Food ✓ Quick Bite ✓ Counter Service ✓ Dessert ✓ Seating

Services

Fast food restaurantAmerican restaurantDeliGrocery delivery serviceTakeout RestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.