Arby's

Staff would not let doordash refuse an obvious double order. Got called 3 days later by ANGEL ACREE who immediately had an attitude from me answering the phone. After I informed her that the employees made two separate doordash drivers (i ordered through the Arbys app....) take two separate orders across town to my house making me pay 2x the fees, taxes, and tips. Then when I called Arbys because they didnt even provide me with the two milkshakes I had ordered I was told I had to call Doordash.. yall I dont even have the Doordash app. 3 days later I get this angry phone call that only increases in aggression when I bring up what the employees had done not even that I viewed it as wrong. Angel then told me she was over 7 stores and "there was a million orders on 01/26 so I need to find your

This store in Aiken Sc has went to crap. For what we pay for food you would think they would provide the proper meals. Order a half pound sandwich and get a regular. If you are charging premium prices give premium food and service. Meals are slapped together with no care. Last time I order here

Cashier was extremely rude, no greeting and gave an attitude from the jump. wish i could give their name but of course could not get a receipt as it would make her do a little bit of work. if you don’t like your job, find a new one.

Received food, potatoes looked like grease soaked sponges. When I asked for crinkle cut fries I got curly. Then I was told the potatoe cakes are greasy because they came out of the greasy. No napkins, using paper towel rolls that were for the restroom.

Was in drive thru for 10 min. Nobody came on to ask us to hold on or take our order. When I pull up to the windows there was nobody there.... customer service stinks now a days