Applebee's Grill + Bar

Ok, as a server, I never talk negatively about my experiences in restaurants because I understand the business, but last night was a really bad experience. It was my friend's birthday and we ordered drinks. It took us 27 minutes to get our drinks. The bartender was walking around, in the kitchen, and at times just nowhere to be found. We were also told that the bartender was cleaning glasses which still shouldn't take 27 minutes. The server forgot to put in our appetizer. Then, after finally receiving our drinks, our food came out which was actually pretty good. My friend ordered another drink. We once again watched the bartender disappear and walk around the restaurant and that was just when she was visible. After about 15 minutes, our server walked by and said "do you still want your dr

If I could give this Applebee’s negative stars, I would. Me and my husband sat at the bar Saturday night hoping for a simple drink and a decent meal, and somehow even that was too much to ask. The bartender was absolutely terrible. She clearly had no idea how to make drinks—what we were served tasted nothing like what we ordered. I don’t know if she was guessing, experimenting, or just didn’t care, but it was not right at all. The service was just as bad as the drinks. Long stretches of being ignored, no urgency, no basic customer service skills whatsoever. You could practically feel the indifference radiating from behind the bar. When she did finally acknowledge us, it felt like we were inconveniencing her by existing. And let’s talk about the bar itself—because wow. It looked like it h

Details - Service?? Were we to receive that after patiently waiting for 30min without even offerred water/drinks. We were given a menu & nothing more. There were plenty of employees & the restaurant was scares of maybe 4 other tables occupied. Staff stood around in groups chatting. Even after trips to the restroom with only one stall of use, still no waitress. After the wait. Even after we, party of five decided to leave. There was no one at the entrance being she was standing in the back chatting with others since we were seated. I dropped menus off & took family to enjoy dinner at Zaxbys. Service there was great & very welcoming. In case this happens to anyone else. Hospitality training needed!

I went in here with 5 of my friends, we get our drink orders and order our food pretty quick. After that it took us 40 minutes to get our food and one of my friends didn't even get his burger. We ended up asking our waitress, who was wearing an airpod by the way, if his food was coming out anytime soon and she said she'd go and check the kitchen. She did not come back. Horrible service. I'd also like to mention she did not id my friend when he bought a drink.

This has to be the dirtiest restaurant we’ve come across in all our travels. Four employees sat visiting while customers waited for drinks or orders to be taken. After 5 mins of listing to the employee who sat a few booths away from us with anyone asking for our drink order we got up and left. The AC was not working and I don’t blame the staff however the food all over the floor is something that is within thier control. It just seemed like they didn’t care or just wasn’t into working that day.