Applebee's Grill + Bar

We stopped in Friday night around 8PM. We got sat instantly. I honestly had an amazing experience. From the moment I sat down, the service was top-tier. My food came out a little cold, but the way it was handled completely made up for it. Jayden, our server, noticed right away and immediately took a few dollars off without us even having to ask. She even came by the table every 5 minutes to check up on us! That level of attentiveness and care really stood out and made us feel valued as customers. We are definitely coming back and hoping we have Jayden as our server!

This was definitely the worst dining experience of my life--I wasted 2 hours here and never did receive my food. There were 2 of us, the restaurant was less than 1/4 full. We arrived at 5:50 pm. We were seated and waited, and waited, and waited. Our waitress finally decided to bless us with her presence. Since we could tell things were moving slowly, we ordered our drinks and our food all at once. Twenty minutes later, we had not received our drinks so I went to the bar and got them myself--the drink order had not even been put in. We waited another 20 minutes and when the waitress went by I asked about our dinner salads. When she finally brought them, the lettuce was frozen and wilty and one salad had the wrong dressing. We had no silverware. The waitress did not care. She moved on. When

The waitress really tried but we walked in waited a reasonable time for a party of five were sat at 5:20. We had ordered by 5:45. We waited over an hour for our food two in our party got their food 15 minutes we got two more and 5 minutes later the last entree. Half the food was warm. Apparently one of the cooks walked out today and they didn’t have anyone else for a Saturday. The hostess was serving stating she wasn’t supposed to be but they were short staffed everywhere.

We arrived at 2:15 on a Saturday afternoon and were seated immediately. It seemed like a slow afternoon. We waited 30 minutes for THE GIRL THAT CLEANS OFF TABLES to get our drink order. The 2 servers in our section kept walking past us, never making eye contact. We watched multiple tables get up and leave. My daughter is a college student and a recently diagnosed diabetic and ONLY WANTED A GOOD MEAL FROM APPLEBEES while we visited her. After over an hour another gal (that seemed inconvenienced) came and took our meal order. We waited another 45 minutes for our food to arrive cold. We boxed up our food and left AFTER paying $81.54 for a table of 4 4 and the food was cold and plates were incorrect. During the 2 hours we were in the restaurant we counted and there were never more than 17 cus

We were seated right away. Our server took our drink order and food order in a timely matter. But after that we waited and waited. She did come and told the customers in her section that the kitchen was running behind. Our food came out warm. We did have to wait for an hour for her to come with our check so we could pay. The restaurant was a bit chilly. People were wearing their coats. And there was a lot people leaving because no one would seat them.