Applebee's Grill + Bar | IHOP

We waited about 30 minutes just to get drinks from the bar and another 30 minutes for our food which came out cold. Our waitress was very kind and clearly doing her best but the restaurant was extremely understaffed and it showed. We spoke with the manager and she handled it professionally by comping our meals and having everything remade. I appreciate how she tried to make it right. This location really could be a great place if they had adequate staff because the service team that is there seems to care. Right now though the wait times make it a rough experience.

Came in with my parents last night and i felt like everything was great. I had the fish and chips, while mom and dad had the riblets and the bourbon chicken and shrimp. Food came out fast and hot! I really liked the fish, it was nice and crispy on the outside and moist on the inside! Parents enjoyed their food as well. Our sever Andrel i think it was, was friendly and had a good presence about him. He checked on us often and made us feel attended to very well. Will definitely come by again one of these days!

Glasses are dirty. Staff is friendly. Ribs are dry and over spicy. Manager said they have their own recipes and don't follow Applebee's corporate recipes.

What a terrible experience! Being in Brookfield and a newer restaurant, I was expecting better service. Our waiter took our order, after 20 minutes he’s disappeared and was nowhere to be found. After another 25 minutes, I asked another waiter to grab him and he just stood there. My husband and I walked out. What a disappointment. I was so excited to try the new burger. Do better!

Upon arrival we were seated by the person who would become our server. Devon was a delight from the beginning. He waited patiently while we decided, checking on us and helping us decide. The food came out hot and delicious. Definitely a change from other locations we have been to. But the highlight was our server Devon. Definitely visit the Applebee's/Ihop combo in Brookfield if you are looking for great food and even better service.