Apollo Burger

Last night I bought a bacon and cheese burger through the drive through and I had two bites then realised the meat is so undercooked!!! I am pregnant and this freaked me out! I wouldn’t be happy even if I wasn’t pregnant but this could really make me sick! The lovely Hispanic lady at the drive through was the only good experience at this place. I had driven halfway home, turned around and had to go back to take it inside to get a refund. The apologised but didn’t offer me another burger or a credit or anything. I’m sad to say this isn’t my first bad experience at the same place. I have had two burgers where the buns were soggy and I didn’t complain but it wrecked my experience and didn’t want to go back. I haven’t another go and then this happened. Not ok. There was no one in front or behi

Every little change I asked for didnt happen. Asked for no ice got a drink that was more ice than drink. Asked for no tomato got a tomato Jalapeño poppers were burnt Chocolate shake was vanilla with Hersheys syrup not a chocolate shake Burger was mid Drive thru was slow even just to take our order (we were the only ones in the drive thru) Apollo sauce taste like a worse version of fry sauce

I bought the Texas Bacon Burger as a combo and only waited for around 5 minutes for my food. The hamburger and fries were still hot when brought out to me and looked like they could have been used in a commercial. There was a good variety of drinks but lacking in non carbonated options if that is your thing. The entire restaurant was clean with lots of seating including tables to accommodate larger parties. The food was delicious and the service was excellent!

When they used to do online orders they would forget something on one of our orders. At the drive up window we always check our order because they would also forget. They always skimp on sauces. You order three fries and two onion rings and you get three fry sauces. This time we got two ranches and no fry sauce at all. I love the food here but am sick of something being forgotten or getting skimped on sauces.

First of all, the drive thru took almost 30 minutes, which isn’t totally unusual for this location. But the real annoyance happened after my son did not like his pineapple shake at all. I told him he should go in and ask for a different flavor. He’s 16, by the way. He came back and said that he had to pay for the replacement. The employee said they didn’t think they could replace it. Customer service 101, apologize to the customer that they weren’t satisfied with the item, and then replace it. I then went in to ask about the situation, and they said my son said he would pay for it, but this was after the employee said he couldn’t replace it. Well, obviously a kid will say that if you’re not offering to replace his bad shake. He just wants a shake and doesn’t want additional trouble to get