Abby's Legendary Pizza

They were recommended to use at the hotel that we stayed at one night in a different city. So we went by and their hours posted on their site and door showed closi g at 10pm. We walked in at 9:07 and were told that they were closed. "But your hours posted show 10." "Oh, that is our Summer hours, you can come tomorrow. " But si ce we were told they were so good, we had to try them before we left Oregon. They are a local chain and in multiple cities throughout Oregon. Our next try was at the location near the airport in Medford, and they notified us that they were about to have a very large private party and would not be able to seat us, but we could order to go. OR, you might be able to go to the one in White City five minutes down the road. We opted for White City. We did a custom order p

Abbys employees were very attentive and helpful. The manager, Kathy, shared some info and looked something up for me. The pizza was very good with a nice crispy crust. The pizza was done on a timely manner.

The pizza is good, but extremely high prized. Service leaves a little bit to be desired. It almost seemed as if I was inconveniencing them by having them make a pizza.

I ordered pepperoni and mushroom. It came with added gravel and a chipped tooth. I called to discuss it and the manager just told me that it wasn't there when she cut the pizza. So I'm guessing it jumped onto the pizza itself. Stuff happens in a restaurant, but it's how you handle the issue that can set you apart. I'm not a fan of being accused of sabotaging my own food, so for the manager that decided to do that, feel free to look at the rest of my reviews and note that I'm not a big complainer. Absolutely terrible customer service.

Great pizza. Friendly. Edited for 2025: still the best food. Good family atmosphere. It doesn't have artificial noise such as loud music, so it's quiet enough for seniors or noise sensitive people, but it's also a place where kids can be kids and make reasonable kid noises. The potatoes are sliced thick and fried to perfection. Hot, crispy, holds salt. The crust on the pizza is crispy and the toppings fresh and delicious. The staff are good people, friendly and kind.