7 Brew Coffee

Huge shout out to the young lady whose name I did not catch! As I pulled into 7Brew, I was almost in a car accident by someone else who was also coming to the same location. I got up to place my order, and she asked how my day was and I was visibly shaken and told her I was almost in an accident. She was so compassionate and was so patient with me as I was catching my breath and placing my order. She gave me my order on the house, and made sure my drinks were taken extra special care of by writing “7brew loves you” on my drinks. That turned my entire night around, and made my experience amazing. So thank you to the young lady who did that for me!!!! You went above and beyond! (If I happen to catch her name when I go back today, I will update so she gets the recognition she deserves!!)

I’ve had good experiences before but the last couples times I’ve come the service is all over the place. You guys really need to work on an efficient zipper system in the drive thru. We (regretfully) got in the right lane and it took over 15 minutes for someone to take our order, while the left lane was consistently moving, many cars that got in line after us left long before we did. I don’t understand the dysfunction.

The business plan was not being followed today. I got my coffee before noon. Not one person came out to the car to take anyone's order. It should not take twenty minutes for an iced coffee with less than six cars ahead of me. Completely unacceptable considering how much they make in tips and hourly wages. The business plan is for everything to move quickly and that was not the case today.Very disappointed.

It’s not a bad coffee place. I usually don’t go for the coffee though unfortunately with most coffee joints, I always find them to burn the coffee. Other than that the service is extremely friendly. I’ve never had a disgruntled employee or had to deal with one there everyone is usually friendly even when it’s cold out And their other drinks are very good highly recommend it. I just wish that they weren’t so out of my way. Otherwise I’d probably go to more often.

We go through 7 brew on 26 and love it. But we went through this one on 2/8 around 3:00. We pulled away and realized they made all the drinks wrong after a very long wait. We went back through because the line was short enough by then. We ordered 3 teas with light ice, they were completely full of ice and my hot breve with caramel and almond had a hint of almond but no sweetness and tasted more like milk than half and half. They remade my drink but wasn’t interested in fixing the light ice drinks. I wanted to buy an addition tea and take the ice out myself. They tried to refuse saying they were too busy to take a an order at the booth but I insisted since they didn’t make my order correct and had to go thru twice. It was literally pour tea in a cup and add Rasberrys syrup. What a p