Zaxby's Chicken Fingers & Buffalo Wings

called beforehand to see if they were open due to the snow, they were. they never mentioned the inside was closed. i walked there because i am close enough to do so, door locked. i called and they said i have to walk through drive thru, no problem. i walked through the drive thru were i proceeded to wait 10 mins for the people in front of me to get their food, still no problem. then i hear the people ordering yet another meal, in front of me at the window- NOT at the speaker where you’re supposed to. i mobile ordered my food, said it was the time it already would be ready at. they let them order their and not pull around so i could get my food still. my food sat right behind them while they made the people in front of me a second meal. i waited another 10 mins, 20mins after my food was alr

Meh, the taste just wasn't there. Stick with my Captain Jay's in Michigan.

Exceptional service at the drive-thru! Despite my wife listing off a detailed order from the passenger seat—blue cheese crumbles, etc, the works—the team member on the mic didn’t miss a beat. She repeated everything back with perfect accuracy and handled it all with a kind, patient attitude. It’s rare to see that level of attention and professionalism. Much appreciated!

Ordered extra fries instead of cole slaw. Manager argued and told us that this was considered extra and there wasn't a need to fix it. First time going back in years because it has always been terrible. Decided to give it another try and it's even worse!

Very unbusy time for dinner, which is good. But as soon as I walked , I observed all the dang fans running. It was 28° tonight. It felt like walking into a refrigerator. At one point I observed the male manager come out into the dinning area and sit down. At this time I was standing up on a chair to turn the fan down because it was running at speed. It also felt as if they had the air conditioning on!! The front cashier was very nice respectful when I ordered and obtained my food, but this maybe the last time I return to this restaurant. I'll drive to Slim Chickens about 15 minutes away the next time!!!!